• Credit Card
• PayPal
• BPAY
• Cheque or Money Order
• Direct Deposit
• Buy Now - Pay Later zipPay
• Play Now - Pay Later Afterpay

We accept the following Credit Cards (Australian & New Zealand orders only):

• Visa
• Mastercard
  

For your privacy, your credit card statement will only show 'Excite Online Services Pty Ltd' & will not include reference relating to the product purchased.

We accept PayPal

For your privacy, your PayPal statement will only show 'Excite Online Services Pty Ltd' & will not include reference relating to the product purchased.

BPAY (Australian orders only)

• Contact your bank, credit union or building society for telephone/Internet banking access if you do not already have it.
• You will receive a receipt number as proof of payment.
• Your order will be immediately dispatched upon receipt of funds.
• If payment is not received within 5 working days, your order may be cancelled.
• Our Biller name will appear as 'Excite Online Services Pty Ltd'.

Cheque or Money Order (Australian orders only)

• Orders will be dispatched upon bank clearance of funds (usually 3-5 working days).
• Make Cheque/Money Order payable to: Excite Online Services Pty Ltd.

Cheque/Money Order to:
Excite Online Services Pty Ltd
PO Box 350
Abbotsford VIC 3067

Note: Please write your order number on the back of the cheque/money order & attach a printout of your order confirmation. Your order number will be stated on your order confirmation form. An order confirmation form will be automatically emailed to you once your order has been submitted.

Please ensure your payment is sent as soon as possible. If payment is not received within 5 working days, your order may be cancelled.

Direct Deposit

• Orders will be dispatched upon receipt of funds.

Transfer total amount into:

Account Name: Excite Online Services Pty Ltd
Bank: Westpac Banking Corporation, 215-217 LYGON STREET, CARLTON VIC 3053
BSB: 033178
Account Number: 469288
SWIFT NUMBER: WPACAU2S

Your order will be immediately dispatched upon receipt of funds.

• Funds must be transferred as soon as your order is placed.
  
• When transferring funds, use your order number as the reference number.
  
• If payment is not received within 5 working days, your order may be cancelled.

zipPay

zipPay is a smart and easy payment option, powered by zipMoney that lets you shop today and pay later for your purchases.

• Up to $1,000 credit to shop anytime
• 2 min to apply Online
• Instant Online approval
• Use zipPay credit on any Online Store
• Low easy monthly payments
• No interest to ever pay

Afterpay

Afterpay is a digital service that makes it possible to buy something now and pay it off in fortnightly instalments.

• You can use Afterpay for orders up to $1,000
• 2 min to apply Online
• Instant Online approval
• Pay for your order in equal fortnightly payments
• No interest, no additional fees if you pay on time*

For more information, don't hesitate to contact us - Click here >



Our Privacy Policy

Your privacy on the internet is of great importance to us.

Because we gather certain types of information about our customers, we feel that you should fully understand the terms and conditions surrounding the capture and use of that information.

This privacy statement discloses what information we gather, how we use it and how to correct or change it.

Promotion Terms and conditions

From time to time we run special promotions / exclusive deal offers and provide promotional codes for discounts. Such special promotions and promotional codes will either be displayed on our online stores or sent to you via email. Using your promotional code is simple:

1. Add items to cart
2. Go to the shopping cart
3. Go to ‘Got A Promo Code’ (below all items in your cart) and click the ‘click to use’ link
4. Enter your promotional code in the field provided
5. Click the ‘Use’ button - this will instigate the promotion and deduct the discount from the total of your order.

The promotion discount will apply to the total of the order excluding ‘ON SALE’ items, redeemed loyalty dollars and postage fees. Only one promotion code can be used per order.

It is the customer’s responsibility to make sure the promotion code is correctly entered in the shopping cart, as described above. Promotion discounts cannot be applied to an order after the order has been submitted.

Promotional offers are available for a limited time only and cannot be extended. The duration of our Promotional offers will be clearly stated during any of our promotions. We reserve the right to modify, suspend or cancel a promotion at any time, but not after you have placed your order.

If you require assistance using your promotional code, contact our friendly customer service team who will be more than happy to help. Please find our contact details here

IP Address

We use your IP address to help diagnose problems if they should arise on our web server and to administer our web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information

Registration and Promotions

We use registration forms. Registration forms require users to provide us with contact information such as names and e-mail addresses. The users contact information is used to facilitate order processing for purchases in the future, as well as to contact users about new ranges, specials and other promotions we may have. Individual user information is never disclosed to third parties. Promotions require users to go through the registration process. In addition to how registration data is used above, promotions use this data to contact winners of the promotion. By emailing us users can request changes or to be removed from receiving future promotional e-mails.

Your details will be kept confidential at all times. Your information will not be shared, passed on or sold to anyone outside of our business. This information will confidentially remain with us.

By entering your email address to any part of our website, you accept to receive news updates from us. If you do not wish to receive this information, please email us to remove your email address from receiving these communications. Should subscribers and customers subsequently choose to unsubscribe from mailing lists we will provide instructions on how to unsubscribe on the appropriate website area or in said communications. On request, we will delete from its database personally identifiable information that has been submitted.  

Competitions Terms and Conditions.
 
Competitions are open to Australian and New Zealand residents only, who are 18 years of age or over, and are able to take the prize on offer.
 
We do not accept any responsibility for late, lost or misdirected entries/submissions.
 
By entering any of our competitions you hereby grant permission for us to post your comments on any of our sites (for the purposes of this competition.)
 
Your email address and personal details (if provided) will remain confidential at all times and will not be passed on to any third party.
 
We will judge all entries fairly, and in absolute discretion.

The winner will be notified via email. The winner will be sent a notification email to the email address provided at the time of entry. We accept no responsibility for unread, undelivered or incorrectly provided email information.
 
The prize must be taken as stated and cannot be varied. The prize, or any unused portion of the prize, is not transferable or exchangeable, and cannot be taken as cash or sold.
 
We reserve the right to re-judge in the event of an eligible entrant being unable to satisfy these terms and conditions, forfeiting or not claiming a prize.
 
We (and each of our related bodies, their officers and employees) will not be liable for any loss, damage or personal injury (including, but not limited to, indirect or consequential loss) whatsoever that is suffered or sustained in connection with this competition or use of this prize, except for any liability which cannot be excluded by law.

We are not responsible for technical malfunction of any telephone network or lines, computer online systems, computer equipment, servers, providers, software or traffic congestion on the internet or website, or any combination thereof.

We are not responsible for any injury, or damage, you may suffer resulting from participation in, or downloading, any materials in this competition.
 
By entering any of our competitions you are automatically subscribing to our newsletter. You can unsubscribe from receiving our newsletter by simply clicking on the unsubscribe link provided at the bottom of our newsletter. Any information you provide will be held in accordance with our privacy and discretion policy.

Order Forms

We use an order form for customers to purchase products. If you place an order with us, we will collect information from you, including your credit card and contact information. This information will be used by us to bill you for products. Contact information from the order form will also be used to ship orders, to contact you for customer service related issues and to send you information about our company.

Images & Packaging

Please note, the packaging and images on some products listed on this site may slightly vary from the product received.

Use of All Products Purchased From This Website

 

The customer warrants and accepts full responsibility when using any products purchased from this site.

We 'The Vendor' will not take responsibility for misuse of products purchased from this site.

We 'The Vendor' will not take responsibility for injuries which may result whilst using products purchased from this site.

All products purchased from this website should be used in accordance with the manufacturer's instructions.

If you are concerned about using any products purchase from this site, we recommend consulting your medical practitioner before using the product.

 

FOR INTERNATIONAL CUSTOMERS ONLY (non-Australian deliveries)!

International customers to this site warrant, understand and agree to the following:
- Customers will be liable for any customs charges, duties, or tariffs for their destination country
- Customers understand that if customs impounds the goods sent from us, charges / cost of goods will not be refunded.
- Customers understand that if the goods are returned to us, the customer will be charged for shipping charges (to the customer and back to us).

For more information, don't hesitate to contact us - Click here >

For your privacy and discretion, any issues related to this site will be discreetly and confidentially handled, including:

- Purchasing
- Payment
- Packaging
- Delivery
- Contact (only when absolutely necessary)
- Your details will be kept confidential at all times.
- Your information will not be shared, passed on or sold to anyone outside of our business. This information will confidentially always remain with us.

Credit Card Statement

For your privacy, your credit card statement will only show "Excite Online Services Pty Ltd" & will not include reference relating to the product purchased.

Processing & Delivery

- Your products will be delivered to you discreetly packaged.
- The senders name will not appear on your delivered package
- Your delivered package will not include references to adult products.

Registration and Promotions

We use registration forms. Registration forms require users to provide us with contact information such as names and email addresses. The users contact information is used to facilitate order processing for purchases in the future, as well as to contact users about new ranges, specials and other promotions we may have. Individual user information is never disclosed to third parties. Promotions require users to go through the registration process. In addition to how registration data is used above, promotions use this data to contact winners of the promotion. By emailing us users can request changes or to be removed from receiving future promotional e-mails.

Your details will be kept confidential at all times. Your information will not be shared, passed on or sold to anyone outside of our business. This information will confidentially remain with us.

By entering your email address to any part of our website, you accept to receive news updates from us. If you do not wish to receive this information, please email us to remove your email address from receiving these communications. Click here >

Should subscribers and customers subsequently choose to unsubscribe from mailing lists we will provide instructions on how to unsubscribe on the appropriate website area or in said communications. On request, we will delete from its database personally identifiable information that has been submitted.

For more information, don't hesitate to contact us - Click here >

Note to AOL, Yahoo!, Hotmail, Gmail and MSN users:
Please add mailing@fgmo.com.au, customerservice@fgmo.com.au, support@fgmo.com.au & orders@fgmo.com.au to your address book to ensure that you are receiving important email communications regarding your orders. Some service providers employ filters that automatically block our email communication to you.

For more information, don't hesitate to contact us - Click here >